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Delivery and Return

Delivery Information

Free Delivery: For a limited time receive Free UK Standard Delivery on all orders over £80


Standard Delivery: takes 2-4 working days from despatch date. For a limited time only our standard delivery charge is £3.99 for orders under £80, and free for orders over £80, orders are sent by DPD.

Next Day: Orders placed before 13.00pm Monday – Thursday will be sent next working day via DPD. Expect delivery between 9-5 Monday – Friday, no deliveries are made over the weekend. Our next day delivery charge is £6.99

UK Priority Delivery: Delivered within 48 hours Monday -Thursday using courier DPD, Our Priority Delivery charge is £6.99


Returns Information

We offer a free UK returns service for all orders, any orders placed outside the UK are not eligible for our free returns service. You simply need to to generate your returns label on this link https://www.royalmail.com/track-my-return/create/4324. Take your order to the local post office and request a tracking reference, so you are able to track your return. Please ensure you keep your proof of postage and tracking number as without this, we are not liable for any items that may go missing. If you are not returning your parcel via our Royal Mail service or a different courier, please ensure you keep all proof of postage for your return. We are not liable for any items that go missing with other couriers.

All returns must be sent back with a returns form including your order number, your name, product details and reason for return; failure to do so may result in a delay in processing your return.
You have 28 days from when you receive your order to return your purchase for a refund.

All items must be returned unworn and undamaged, and in their original packaging. Shoe boxes and handbag dust bags (where provided) must be returned undamaged, and with no additional tape, markings, or writing on them. Returns must be packaged in waterproof packaging with our returns address clearly marked on the exterior of the parcel. Daniel Footwear does not refund packaging costs for the return. Failure to follow these instructions will result in your return being rejected or a charge being made to re-box your return. 


Please note, that for hygiene reasons and because of the nature of hosiery products, we are not able to accept returns of items that have been worn. The only exception to this is in the event that you have received a damaged or faulty item from us. We will be happy to refund you for any merchandise that is returned to us unopened and in its original condition.

Please allow up to 5 working days from when we receive your item for your refund to be processed.
Sale items can also be returned for a full refund.

Our store is unable to take returned items at the minute due to being closed with the ongoing Coronavirus pandemic. Please use the link above to create a Royal Mail free return label.

 

Republic Of Ireland / Northern Ireland

Orders take 2-4 working days from despatch date. Our delivery charge is £5.00, orders are sent by Hermes or UK Mail.

All parcels are despatched on a signed for service, we recommend you do not change this. If you wish to do so Daniel Footwear do not take responsibility for lost items.

 

All deliveries are sent on a signed for service, if you are not available the couriers will attempt a neighbour.

 

Worldwide Delivery


International orders are shipped as quickly as possible using  FEDEX or DPD, you will receive a confirmation email with a tracking number once your parcel has been despatched. To help you estimate when your order should arrive, please use the table below.


Please note any parcels being delivered outside of the UK will be subject to local taxes and customs which are to be paid by the recipient.

Country Delivery Cost Delivery Offer Delivery Time
Australia £24.00 - 3 - 5 working days from dispatch
Austria £15.00 £7.50 - Half Price For A Limited Time 3 - 5 working days from dispatch
Bahrain £24.00   3 - 5 working days from dispatch
Belgium £11.00 Free Delivery When You Spend £150 2 - 4 working days from dispatch
Bulgaria £20.00 - 2 - 4 working days from dispatch
Canada £21.00 - 2 - 4 working days from dispatch
China £24.00 - 2 - 4 working days from dispatch
Czech Republic £20.00 £10 - Half Price For A Limited Time 2 - 4 working days from dispatch
Croatia £23.00 £11.50 - Half Price For A Limited Time 4 - 6 working days from dispatch
Cyprus £24.00 - 2 - 4 working days from dispatch
Denmark £5.00 Free Delivery When You Spend £150 3 - 5 working days from dispatch
Estonia £20.00 £10 - Half Price For A Limited Time 4 - 6 working days from dispatch
Finland £20.00 - 2 - 4 working days from dispatch
France £5.00 Free Delivery When You Spend £150 2 - 4 working days from dispatch
Germany £5.00 Free Delivery When You Spend £150 2 - 4 working days from dispatch
Greece £24.00 - 2 - 4 working days from dispatch
Hungary £17.00 £8.50 - Half Price For A Limited Time 4 - 6 working days from dispatch
Hong Kong £24.00 - 3 - 5 working days from dispatch
Italy £15.00 £7.50 - Half Price For A Limited Time 3 - 5 working days from dispatch
Japan £24.00 - 3 - 5 working days from dispatch
Jordan £24.00   3- 5 working days from dispatch
Kuwait £24.00   3 - 5 working days from dispatch
Latvia £23.00 £11.50 Half Price For A Limited Time 4 - 6 working days from dispatch
Lithuania £20.00 £10 - Half Price For A Limited Time 4 - 6 working days from dispatch
Luxembourg £11.00 Free Delivery When You Spend £150 2 - 4 working days from dispatch
Malta £24.00 - 2 - 4 working days from dispatch
Netherlands £5.00 Free Delivery When You Spend £150 2 - 4 working days from dispatch
New Zealand £24.00 - 2 - 4 working days from dispatch
Norway £29.00 - 2 - 4 working days from dispatch
Poland £20.00 £10 - Half Price For A Limited Time 4 - 6 working days from dispatch
Portugal £20.00 £10 - Half Price For A Limited Time 4 - 6 working days from dispatch
Qatar £24.00   3 - 5 working days from dispatch
Romania £23.00 £11.50 Half Price For A Limited Time 4 - 6 working days from dispatch
Saudi Arabia £24.00   3 - 5 working days from dispatch
Serbia £24.00 - 2 - 4 working days from dispatch
Singapore £24.00 - 3 - 5 working days from dispatch
Slovakia £20.00 £10 - Half Price For A Limited Time 4 - 6 working days from dispatch
Slovenia £20.00 £10 - Half Price For A Limited Time 4 - 6 working days from dispatch
South Africa £24.00 - 3 - 5 working days from dispatch
Spain £5.00 Free Delivery When You Spend £150 3 - 5 working days from dispatch
Sweden £17.00 £8.50 - Half Price For A Limited Time 2 - 4 working days from dispatch
Switzerland £24.00 - 2 - 4 working days from dispatch
Turkey £24.00 - 2 - 4 working days from dispatch
UAE £24.00   3 - 5 working days from dispatch
USA £20.00 - 3 - 5 working days from dispatch